/* Basa Laboratory - Ultra-Modern Interactive Live Support Chat Widget */

#basa-chat-widget-container {
  position: fixed;
  bottom: 24px;
  left: 24px;
  z-index: 9990;
  font-family: 'Vazir', -apple-system, BlinkMacSystemFont, Tahoma, sans-serif;
  direction: rtl;
  transition: opacity 0.25s ease, transform 0.25s ease;
}

body.basa-modal-open #basa-chat-widget-container {
  opacity: 0;
  pointer-events: none;
  transform: scale(0.85);
}

.basa-chat-trigger-wrap {
  position: relative;
  display: inline-flex;
  align-items: center;
}

/* Floating Trigger Button with 3D Magnetic Hover & Orbital Ring */
.basa-chat-trigger-btn {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: radial-gradient(circle at 30% 25%, #fb923c 0%, #f97316 45%, #c2410c 100%);
  color: #ffffff;
  border: 2px solid rgba(255, 255, 255, 0.65);
  box-shadow: 0 12px 30px rgba(234, 88, 12, 0.45), inset 0 2px 6px rgba(255, 255, 255, 0.5);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  transition: transform 0.18s cubic-bezier(0.22, 1, 0.36, 1), box-shadow 0.3s ease;
  outline: none;
  pointer-events: auto;
  will-change: transform;
}

.basa-chat-trigger-icon-inner {
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.18s cubic-bezier(0.22, 1, 0.36, 1);
  pointer-events: none;
}

.basa-chat-trigger-btn:hover {
  box-shadow: 0 18px 38px rgba(249, 115, 22, 0.65), 0 0 24px rgba(251, 146, 60, 0.5);
}

.basa-chat-trigger-btn:active {
  transform: scale(0.94) !important;
}

/* Rotating Orbital Ring */
.basa-chat-trigger-orbit {
  position: absolute;
  inset: -6px;
  border-radius: 50%;
  border: 1.5px dashed rgba(249, 115, 22, 0.55);
  animation: basaOrbitSpin 10s linear infinite;
  pointer-events: none;
}

.basa-chat-trigger-btn:hover .basa-chat-trigger-orbit {
  border-color: rgba(249, 115, 22, 0.9);
  animation-duration: 4s;
}

@keyframes basaOrbitSpin {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(360deg); }
}

/* Glowing Pulsing Aura Ring */
.basa-chat-trigger-aura {
  position: absolute;
  inset: -10px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(249, 115, 22, 0.42) 0%, rgba(249, 115, 22, 0) 70%);
  animation: basaPulseAura 2.4s infinite ease-out;
  z-index: -1;
  pointer-events: none;
}

@keyframes basaPulseAura {
  0% { transform: scale(0.88); opacity: 0.95; }
  100% { transform: scale(1.55); opacity: 0; }
}

/* Floating Tooltip Pill Next to Trigger */
.basa-chat-trigger-tooltip {
  position: absolute;
  left: 76px;
  background: #0f172a;
  color: #ffffff;
  font-size: 0.78rem;
  font-weight: 700;
  padding: 6px 12px;
  border-radius: 12px;
  white-space: nowrap;
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.22);
  opacity: 0;
  transform: translateX(-8px);
  pointer-events: none;
  transition: all 0.25s cubic-bezier(0.16, 1, 0.3, 1);
}

.basa-chat-trigger-wrap:hover .basa-chat-trigger-tooltip {
  opacity: 1;
  transform: translateX(0);
}

/* Unread Badge */
.basa-chat-badge {
  position: absolute;
  top: -3px;
  right: -3px;
  background: #dc2626;
  color: #ffffff;
  font-size: 0.72rem;
  font-weight: 800;
  padding: 2px 7px;
  border-radius: 20px;
  border: 2px solid #ffffff;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.25);
  animation: basaBounceBadge 1s infinite alternate;
}

@keyframes basaBounceBadge {
  0% { transform: translateY(0); }
  100% { transform: translateY(-3px); }
}

/* Main Chat Window Box */
.basa-chat-window {
  position: fixed;
  bottom: 100px;
  left: 24px;
  width: 390px;
  max-width: calc(100vw - 32px);
  height: 590px;
  max-height: calc(100vh - 125px);
  max-height: calc(100dvh - 125px);
  background: #ffffff;
  border-radius: 24px;
  box-shadow: 0 20px 50px rgba(15, 23, 42, 0.24), 0 0 0 1px rgba(226, 232, 240, 0.85);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  transform: translateY(25px) scale(0.95);
  pointer-events: none;
  transition: all 0.32s cubic-bezier(0.16, 1, 0.3, 1);
  z-index: 9995;
}

.basa-chat-window.active {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: auto;
}

/* Header Area */
.basa-chat-header {
  background: linear-gradient(135deg, #0f172a 0%, #1e293b 100%);
  color: #ffffff;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid rgba(255, 255, 255, 0.1);
  position: relative;
  gap: 8px;
}

.basa-chat-header-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  flex: 1;
  min-width: 0;
}

.basa-chat-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: #ffffff;
  padding: 2px;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.2);
  object-fit: contain;
  flex-shrink: 0;
}

.basa-chat-header-info {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
}

.basa-chat-header-info h3 {
  margin: 0;
  font-size: 0.92rem;
  font-weight: 800;
  color: #ffffff;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.basa-chat-header-status {
  font-size: 0.72rem;
  color: #38bdf8;
  display: flex;
  align-items: center;
  gap: 5px;
  margin-top: 2px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.basa-status-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #22c55e;
  box-shadow: 0 0 8px #22c55e;
  flex-shrink: 0;
}

.basa-chat-header-actions {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-shrink: 0;
}

.basa-header-btn {
  background: rgba(255, 255, 255, 0.12);
  color: #ffffff;
  border: none;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s;
  flex-shrink: 0;
}

.basa-header-btn:hover {
  background: rgba(255, 255, 255, 0.25);
}

/* Sub-Bar for Support Mode Switch */
.basa-chat-subbar {
  background: #f8fafc;
  border-bottom: 1px solid #e2e8f0;
  padding: 8px 12px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 0.75rem;
  gap: 6px;
}

.basa-mode-badge {
  background: #ecfdf5;
  color: #047857;
  border: 1px solid #a7f3d0;
  padding: 3px 10px;
  border-radius: 12px;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  white-space: nowrap;
  flex-shrink: 0;
}

.basa-mode-badge.human {
  background: #fff7ed;
  color: #c2410c;
  border-color: #fed7aa;
}

.basa-switch-human-btn {
  background: #f97316;
  color: #ffffff;
  border: none;
  padding: 4px 10px;
  border-radius: 8px;
  font-size: 0.74rem;
  font-weight: 700;
  cursor: pointer;
  transition: all 0.2s;
  font-family: inherit;
  white-space: nowrap;
  flex-shrink: 0;
}

.basa-switch-human-btn:hover {
  background: #ea580c;
}

/* Chat Messages Scroll Container */
.basa-chat-messages {
  flex: 1;
  padding: 14px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: #f8fafc;
  scroll-behavior: smooth;
}

/* Chat Message Bubbles */
.basa-msg-row {
  display: flex;
  flex-direction: column;
  max-width: 88%;
  animation: basaFadeMsg 0.25s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes basaFadeMsg {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

.basa-msg-row.bot {
  align-self: flex-start;
}

.basa-msg-row.user {
  align-self: flex-end;
}

.basa-msg-bubble {
  padding: 11px 14px;
  border-radius: 18px;
  font-size: 0.86rem;
  line-height: 1.65;
  position: relative;
  word-wrap: break-word;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.04);
}

.basa-msg-row.bot .basa-msg-bubble {
  background: #ffffff;
  color: #1e293b;
  border: 1px solid #e2e8f0;
  border-bottom-right-radius: 4px;
}

.basa-msg-row.bot.admin-msg .basa-msg-bubble {
  background: #f0fdf4;
  border: 1.5px solid #86efac;
  color: #064e3b;
}

.basa-admin-badge-head {
  font-size: 0.72rem;
  font-weight: 800;
  color: #15803d;
  margin-bottom: 5px;
  padding-bottom: 4px;
  border-bottom: 1px dashed #bbf7d0;
}

.basa-msg-row.user .basa-msg-bubble {
  background: linear-gradient(135deg, #ea580c 0%, #c2410c 100%);
  color: #ffffff;
  border-bottom-left-radius: 4px;
}

/* Quoted Reply Box Inside Bubble */
.basa-msg-quoted {
  background: rgba(15, 23, 42, 0.06);
  border-right: 3px solid #f97316;
  border-radius: 8px;
  padding: 5px 8px;
  margin-bottom: 7px;
  font-size: 0.75rem;
}

.basa-msg-row.user .basa-msg-quoted {
  background: rgba(255, 255, 255, 0.18);
  border-right-color: #ffffff;
  color: #ffffff;
}

.basa-msg-quoted-sender {
  font-weight: 800;
  margin-bottom: 2px;
  opacity: 0.9;
}

.basa-msg-quoted-text {
  opacity: 0.85;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 240px;
}

/* Footer Tools: Reactions + Reply Button */
.basa-msg-footer-tools {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 6px;
  margin-top: 8px;
  padding-top: 6px;
  border-top: 1px solid rgba(148, 163, 184, 0.18);
  flex-wrap: wrap;
}

.basa-msg-row.user .basa-msg-footer-tools {
  border-top-color: rgba(255, 255, 255, 0.22);
}

.basa-msg-reply-btn {
  background: transparent;
  border: none;
  color: #64748b;
  font-size: 0.7rem;
  font-weight: 700;
  cursor: pointer;
  padding: 2px 6px;
  border-radius: 6px;
  font-family: inherit;
  transition: all 0.15s;
}

.basa-msg-reply-btn:hover {
  background: rgba(249, 115, 22, 0.12);
  color: #ea580c;
}

.basa-msg-row.user .basa-msg-reply-btn {
  color: rgba(255, 255, 255, 0.9);
}

.basa-msg-row.user .basa-msg-reply-btn:hover {
  background: rgba(255, 255, 255, 0.2);
  color: #ffffff;
}

.basa-msg-time {
  font-size: 0.68rem;
  color: #64748b;
  margin-top: 4px;
  display: flex;
  align-items: center;
  gap: 4px;
}

.basa-msg-row.user .basa-msg-time {
  align-self: flex-end;
}

/* Emoji Reaction Bar */
.basa-reactions-bar {
  display: flex;
  align-items: center;
  gap: 3px;
  flex-wrap: wrap;
}

.basa-reaction-pill {
  background: rgba(241, 245, 249, 0.9);
  border: 1px solid #e2e8f0;
  border-radius: 12px;
  padding: 1px 6px;
  font-size: 0.72rem;
  cursor: pointer;
  transition: all 0.18s;
  display: inline-flex;
  align-items: center;
  gap: 3px;
  user-select: none;
  font-family: inherit;
  color: #334155;
}

.basa-msg-row.user .basa-reaction-pill {
  background: rgba(255, 255, 255, 0.18);
  border-color: rgba(255, 255, 255, 0.3);
  color: #ffffff;
}

.basa-reaction-pill:hover {
  transform: scale(1.14);
  border-color: #f97316;
}

.basa-reaction-pill.active {
  background: #fff7ed;
  border-color: #f97316;
  color: #ea580c;
  font-weight: 800;
}

.rx-count {
  font-size: 0.68rem;
}

/* Reply Preview Banner Above Input */
.basa-reply-preview-bar {
  background: #fff7ed;
  border-top: 1px solid #fed7aa;
  padding: 6px 12px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.basa-reply-preview-content {
  display: flex;
  flex-direction: column;
  min-width: 0;
  flex: 1;
  border-right: 3px solid #f97316;
  padding-right: 8px;
}

.basa-reply-preview-title {
  font-size: 0.72rem;
  font-weight: 800;
  color: #ea580c;
}

.basa-reply-preview-text {
  font-size: 0.74rem;
  color: #475569;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.basa-reply-cancel-btn {
  background: none;
  border: none;
  color: #64748b;
  cursor: pointer;
  font-size: 0.9rem;
  padding: 2px 6px;
}

/* Quick Suggestion Pills (Draggable) */
.basa-chat-suggestions {
  padding: 8px 12px;
  background: #ffffff;
  border-top: 1px solid #f1f5f9;
  display: flex;
  gap: 6px;
  overflow-x: auto;
  white-space: nowrap;
  scrollbar-width: none;
  cursor: grab;
  user-select: none;
  -webkit-overflow-scrolling: touch;
}

.basa-chat-suggestions.dragging {
  cursor: grabbing;
}

.basa-chat-suggestions::-webkit-scrollbar {
  display: none;
}

.basa-sug-pill {
  background: #f1f5f9;
  color: #334155;
  border: 1px solid #e2e8f0;
  padding: 6px 12px;
  border-radius: 20px;
  font-size: 0.75rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s, color 0.2s, border-color 0.2s;
  flex-shrink: 0;
  font-family: inherit;
  white-space: nowrap;
}

.basa-sug-pill:hover {
  background: #f97316;
  color: #ffffff;
  border-color: #f97316;
}

/* Input Area */
.basa-chat-input-area {
  padding: 10px 12px;
  background: #ffffff;
  border-top: 1px solid #e2e8f0;
  display: flex;
  align-items: center;
  gap: 8px;
}

.basa-chat-input {
  flex: 1;
  border: 1.5px solid #cbd5e1;
  border-radius: 14px;
  padding: 10px 14px;
  font-size: 0.86rem;
  font-family: inherit;
  direction: rtl;
  outline: none;
  transition: border-color 0.2s;
  background: #f8fafc;
}

.basa-chat-input:focus {
  border-color: #f97316;
  background: #ffffff;
}

.basa-chat-send-btn {
  width: 42px;
  height: 42px;
  border-radius: 12px;
  background: linear-gradient(135deg, #f97316 0%, #ea580c 100%);
  color: #ffffff;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s;
  flex-shrink: 0;
}

.basa-chat-send-btn:hover {
  transform: scale(1.05);
  box-shadow: 0 4px 12px rgba(249, 115, 22, 0.35);
}

/* Typing Dots Animation */
.basa-typing-indicator {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 12px 16px;
  background: #ffffff;
  border: 1px solid #e2e8f0;
  border-radius: 18px;
  border-bottom-right-radius: 4px;
  align-self: flex-start;
}

.basa-typing-dot {
  width: 7px;
  height: 7px;
  background: #f97316;
  border-radius: 50%;
  animation: basaTypingBounce 1.4s infinite ease-in-out both;
}

.basa-typing-dot:nth-child(1) { animation-delay: -0.32s; }
.basa-typing-dot:nth-child(2) { animation-delay: -0.16s; }

@keyframes basaTypingBounce {
  0%, 80%, 100% { transform: scale(0); opacity: 0.4; }
  40% { transform: scale(1); opacity: 1; }
}

@media (max-width: 768px) {
  #basa-chat-widget-container {
    bottom: 14px;
    left: 14px;
  }

  .basa-chat-trigger-btn {
    width: 52px;
    height: 52px;
  }

  .basa-chat-trigger-icon-inner svg {
    width: 24px;
    height: 24px;
  }

  .basa-chat-trigger-orbit {
    inset: -4px;
  }

  .basa-chat-trigger-aura {
    inset: -6px;
  }

  .basa-chat-window {
    bottom: 74px;
    left: 10px;
    right: 10px;
    width: calc(100vw - 20px);
    height: calc(100dvh - 88px);
    max-height: 550px;
    border-radius: 20px;
  }

  .basa-chat-trigger-tooltip {
    display: none;
  }
}